Privacy Policy

Last Updated: April 10, 2026

This Privacy Policy explains how ClickNShop collects, uses, and protects your information.

1. Information We Collect

From Vendors:
  • Personal Information: Name, email address, phone number
  • Business Information: Business name, description, profile
  • Financial Information: Bank details (account number, bank code) for Paystack verification and referral payouts
  • Media: Profile picture and product images
  • Social Media: WhatsApp number, Instagram, Twitter/X, TikTok, Facebook handles, website URL
Automatically Collected:
  • IP address, browser type, device information
  • Usage data (pages visited, actions taken on the Platform)

2. How We Use Your Information

  • To create and manage your vendor account
  • To display your business profile and products publicly on the marketplace
  • To process your ₦1,000 activation fee and ₦500 monthly subscription via Paystack
  • To send ₦300 referral payments to your bank account
  • To communicate with you about your account, updates, or policy changes
  • To improve, maintain, and analyze Platform performance

3. Third-Party Services

Paystack

We use Paystack to process payments. When you pay activation or subscription fees:

  • Your bank details are shared with Paystack for account verification
  • Paystack's privacy policy applies to payment processing
Cloudinary

We use Cloudinary for image storage and management:

  • Your profile pictures and product images are uploaded to Cloudinary
  • Cloudinary's terms apply to image storage and delivery
WhatsApp

We display your WhatsApp number for customer contact:

  • All WhatsApp communication occurs outside our Platform
  • WhatsApp's privacy policy governs those interactions

4. Data Sharing

  • We DO NOT SELL your personal data to third parties.
  • We only share information necessary for services to function (e.g., bank details with Paystack).
  • Your business profile and product information are displayed publicly on the marketplace.
  • We may disclose information if required by law or to protect our rights.

5. Data Security

  • We implement reasonable security measures to protect your information.
  • However, no online platform can guarantee 100% security.
  • You are responsible for keeping your login credentials secure.
  • Notify us immediately if you suspect unauthorized account access.

6. Your Rights

  • You can update your profile information anytime through your dashboard.
  • You can delete your account (contact us for assistance).
  • You may request deletion of your personal data, subject to legal requirements.
  • We comply with the Nigeria Data Protection Regulation (NDPR) regarding user rights.

7. Cookies and Tracking

We use cookies for basic Platform functionality and may use analytics tools to improve our service. You can adjust browser settings to control cookies.

8. Children's Privacy

ClickNShop is for users 18 years and older. We do not knowingly collect information from children. If we discover a child's data has been collected, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of ClickNShop after changes constitutes acceptance of the updated policy. We encourage you to review this page regularly.

Contact Information

If you have questions about this Privacy Policy or your data:

  • Contact us through your vendor dashboard
  • Email us at [your-email@clicknshop.com]

You may also lodge complaints with relevant Nigerian data protection authorities.